One Size Mid Length Oversized Rain Jacket
A FREE GIFT, FROM US
It goes in the parcel with every order — our thank-you for all these years.
- Removable & adjustable strap — wear it your way
- Quality material & stitching — made to last
- 60-Day Money-Back Guarantee
- 100% Happiness Guarantee
Description
Shipping & Returns
Shipping Policy
At PUFFLT, we aim to make receiving your new favorite jacket simple. Below you will find information about shipping, tracking, and delivery.
Free Worldwide Shipping
We offer free standard shipping to the destinations we serve. Availability for your delivery address is confirmed at checkout.
If additional shipping options are available, their prices and estimated delivery times will be displayed before you complete your purchase.
Order Processing
Orders are prepared for dispatch after payment has been confirmed. Processing and delivery estimates, where provided, are shown at checkout or in your order confirmation.
Processing time is separate from the time your package spends in transit. Weekends, public holidays, and periods of high demand may affect dispatch times.
Delivery Times
Delivery estimates vary depending on your destination and the shipping service available.
Unless expressly stated otherwise, delivery dates are estimates. Carrier disruptions, customs inspections, severe weather, and other circumstances may cause delays.
If your order is taking longer than expected, please contact our Customer Care team.
Order Tracking
When your order is dispatched, we will send a shipping confirmation with tracking details, where tracking is available.
Tracking information may take some time to update after the carrier receives your package. If you cannot find your confirmation, please check your spam folder or contact us.
Delivery Addresses
Please check that your shipping address is complete and correct before placing your order, including any apartment number and postal code.
If you notice an error, contact us immediately. We will try to update your address, but changes may not be possible once your order has been dispatched.
International Duties and Taxes
International orders may be subject to import duties, taxes, or customs fees.
Any charges collected by PUFFLT will be shown at checkout. Charges not included in your checkout total may be collected by the carrier or local authorities, where applicable.
Free shipping does not automatically include customs duties or import taxes.
Multiple Packages
Your order may arrive in separate packages. If this happens, we will provide the available shipping information for each shipment.
Delivery Issues
If tracking shows your package as delivered but you have not received it, please check with members of your household, your building reception, and any designated safe place.
Then contact us so we can help investigate with the carrier.
If a package is lost, damaged, or returned to the sender, our team will review the situation and arrange an appropriate solution.
Returns
For information about returning an order, please review our Return & Refund Policy. Return shipping follows the conditions stated in that policy.
Contact Us
For shipping questions or help with your delivery, contact the PUFFLT Customer Care team through our website’s Contact page.
Please include your order number so we can assist you more quickly.
Return & Refund Policy
At PUFFLT, we want you to feel confident about your purchase. If your jacket is not the right fit, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To qualify for a return, your item must be unworn, unwashed, and in its original condition, with all tags attached. Please include your order number or proof of purchase.
Trying on your jacket indoors to check the fit is welcome.
How to Request a Return
Contact us through our website’s Contact page, providing your order number and the items you wish to return.
Our team will provide return instructions and the correct return address. Please contact us before sending your package. Do not use the address on the original shipping label unless we instruct you to do so.
Return Shipping
For returns due to a change of mind or sizing preference, customers are responsible for return shipping costs.
If you receive an incorrect, damaged, or defective item, contact us so we can arrange an appropriate solution at no additional cost to you.
We recommend using a tracked shipping service and keeping your shipping receipt.
Damaged or Incorrect Items
Please inspect your order upon delivery. If there is a problem, contact us as soon as possible with your order number, a description of the issue, and clear photos where possible.
Exchanges
If you need a different size or color, contact our team. Exchanges depend on available stock. If a replacement is unavailable, we can help you arrange a return for a refund.
Refunds
Once we receive and inspect your return, we will notify you of the outcome.
Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund.
Original shipping charges, if any, are not refundable for change-of-mind returns, except where required by applicable law.
Sale Items and Promotional Offers
Sale items are eligible for returns under the same conditions unless clearly identified as final sale before purchase, subject to applicable consumer rights.
For orders using promotional or bundle discounts, refunds will reflect the amount paid for the returned items.
Order Cancellations
Please contact us as soon as possible if you wish to cancel your order. Once an order has been dispatched, it must follow our return process.
Your Consumer Rights
This policy does not limit any rights you may have under applicable consumer protection laws.
Contact Us
For help with returns, exchanges, or refunds, please visit our website’s Contact page and contact the PUFFLT Customer Care team.
100% Secure Payment
Payments are processed through our secure checkout.
Pufflt · Closing
One final chapter.
For the last time.
We are closing our doors, and there is no restock. When our remaining products sell out, they are gone for good.
The shop is still open. Every order still ships, free, anywhere in the world.
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What our customers say
Real photos from our customers
The relaxed shape makes even a simple outfit feel put together. This is the kind of jacket I would reach for on everyday errands.
Such an easy jacket to style — the roomy silhouette looks lovely with leggings, jeans or a simple fitted top.
The oversized look is what caught my eye. It gives a basic outfit that effortless, off-duty feel without overcomplicating it.
I love the zip-front design and the casual shape. Just the kind of extra layer I would keep by the door for busy mornings.
The loose sleeves and relaxed cut are my favourite details. The whole look feels easy, modern and wearable.
The roomy silhouette looks perfect for layering over a simple top. An easy way to bring a little more personality to an everyday outfit.
The proportions are what make it stand out. Roomy on top, easy to pair with something fitted underneath.
The clean lines and simple zip front make it look so versatile. It is the kind of style that works with pieces already in my wardrobe.
I would style this with jeans and trainers for a casual day out. The jacket adds that finishing touch without making the outfit feel too dressed up.
The relaxed shape has such a lovely everyday look. I can see myself styling it with a neutral top and my favourite denim.
This is exactly the silhouette I like: laid-back, roomy and easy to style. A simple outfit instantly looks a little more considered.
Pufflt Customer Care. Available Monday to Friday, 9:00 AM – 5:00 PM.
We typically respond within 24 hours to all inquiries.
Need help? Contact our Support Team